Shipping and Returns
Delivery
The average delivery time is 2-10 working days, depending on availability.
We do our best to meet the estimated delivery times but Capranea is not responsible for any delivery delays.
Returns and Exchanges
If your item is eligible for a return, you may request a return authorization within 14 days from the shipping date by emailing info@capranea.com (EU/Swiss), or cristina@progressionbrands.com (US). Please allow up to 48 hours for a response to your email inquiry. Any requests made after 14 days will not be accepted.
The shipping cost of the return is the responsibility of the customer.
Orders must be returned to:
Capranea USA
760 Lindbergh Dr, Unit #6
Gypsum, CO 81637
The parcel must be identified with the sender’s information (full name, address, and order number). Any parcel that cannot be identified will not be accepted. Please note the Waybill Number so that you may track your return. Once we have received the returned item(s), you will be sent a confirmation email from Customer Service.
ALL OUTLET PURCHASES ARE FINAL SALE.
Sale merchandise eligible for size exchange only.
Shipping & Delivery
The average delivery time is 2-10 working days. We do our best to meet the estimated delivery times, but Capranea is not responsible for freight forwarder delays.
Flat rate shipping is 40.00
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..
Yes, we ship Capranea in North America, Europe and Switzerland
Warranty & Repair
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
Please notify us within 30 days of noticing any defects.
It does not cover blows, improper use, improper storage, improper care or other issues that are not attributable to a manufacturer defects.
Returns & Refunds
Yes, we offer refunds or exchanges on unused product within 14 days of purchase.
A refund request can be submitted within 14 days after the purchase is made.
Refunds exclude the cost of shipping. The cost of the return is the responsibility of the customer and the refund amount will reflect less the shipping cost.
