ORDERS AND PAYMENT
SHIPPING AND DELIVERY
We need some time to process your order. Depending on the warehouse stock, the delivery will take between two and ten working days.
We work with DHL to ship our products.
We offer free shipping on all orders over 250 CHF. For orders below 250 CHF we charge 6 CHF.
RETURNS AND REFUNDS
1. Inform about your return by mail to the address [email protected]
2. You will then receive a return receipt, which you can use as a delivery bill for the return.
3. Send the articles back to the address on the return receipt.
4. We will check and process your return.
Please note that it may take some time to process your return. As soon as we have processed your return, you will be informed by e-mail. The amount will be refunded to you within 30 days minus the processing fee of CHF 9.50.
If you return items, the amount will be refunded to you as soon as possible minus the handling fee of CHF 9.50. All returned merchandise is checked for faultless condition. The reimbursement can be made after that.